Harris, Sinead, here's the lighter version.
The parts that save
the most time, live in four weeks.
Built in four weeks
Week 1Week 2Week 3Week 4
FromAdam
ForHarris and Sinead
Date10 November 2026
Five parts. One system.
We took the plan back to what takes your time every day: stock, listing, selling and every enquiry. Each part is something you can use the week it lands. Tap a part to see what's inside; the item-by-item list is on the next page.
A$10,000Part 1 · The database, off monday.comWeek 1. Every watch, client, enquiry, sale and cost in one database in your name, and everything moved out of monday.com.
- Every board, column, file and note moves across; monday.com keeps running until Sinead signs off
- One watch, one serial: listed on an Oyster and a Jubilee at the same time, both come down when it sells
- Statuses from arrival to sold, the compliance checklist, location and total cost on every watch
- Photos from your phone, a timeline for every watch, search with saved filters
- Your own CRM: every client with what they bought, what they are after, and notes
- Hosted in Sydney, two-step sign-in, an audit trail, privacy policy updated
A$9,000Part 2 · List once, live everywhereWeek 2. Photo drop, descriptions in Harris’s style, one publish button, and the website kept up to date by itself.
- Harris drops the shoot in; photos attach to the serial with his settings, stored and backed up, so Dropbox can go
- A draft paragraph in Harris’s voice on every new watch; Sinead approves
- One button sends it to Shopify, which feeds the website and the Facebook and Instagram shop
- A Website section in the software: change a price or what is featured and swisslink.com.au follows
- The enquire button carries the watch: “Hi, I’m interested in the Daytona 126506”
- watchsales.com pulls from your site once your account opens
A$7,500Part 3 · Sold in one stepWeek 3. Mark it sold: the Xero invoice is made with the serial, and it comes down everywhere once paid.
- One button instead of five steps
- Xero both ways: invoices out with the serial, paid status and contacts back in
- The sold report every Monday: price, costs, margin, days in stock
- The client book and follow-up reminders
- Tasks that fill themselves, and a ping on your phone for every enquiry and every sale paid
- Your numbers, daily, on one dashboard
A$8,000Part 4 · Every enquiry, every channelWeek 3. WhatsApp Business, Instagram, Messenger, email and the website in one inbox, and new watches posted for you.
- Every inbound sorted: buying, selling or consigning, with the watch attached
- Harris taps a lead and WhatsApp opens with the reply ready, from templates he can change
- After hours, an automated reply answers from live stock and never guesses a price
- Lead stages, so you see who is where at a glance
- New listings post themselves to your Facebook Page and Instagram, or wait for your OK
- Marketplace and groups: the post made ready, shared in one tap
A$5,500Part 5 · Website refresh, and liveWeek 4. swisslink.com.au refreshed around the new photos and video, then real watches run through and signed off.
- A new layout on your current Shopify setup, built around the content shot last week
- Stock sections fed straight from the software, so the site always shows what is in stock
- A preview on your phone, then pins until it is right
- Sinead runs real watches start to finish; what she finds gets fixed
- You sign off each item; monday.com is cancelled when Sinead is happy
The spec, item by item.
45 items in five parts. Open a part, then an item, for what it does, what you’ll see, and when it counts as done. This same list lives in your dashboard from day one.
🗄️Part 1 · The database, off monday.comYour whole business in one database, and monday.com moved into it.15 items
1Your own database, built around your watchesWeek 1
What it doesEvery watch, serial, client, consignment, sale and cost in one database built for Swiss Link, in your name. Boards by status, watch cards with photos, filters by brand and price band, and charts.
What you'll seeYour whole business in one place, seen the way you think.
Done whenEverything from monday.com and Shopify sits in it, checked by Sinead, and exports in one click.
2A full CRM, built for how you sellWeek 1
What it doesClient records with their purchases, consignments, what they are after, stages, reminders, VIP and collector tags and notes. Every message, call and booking is linked to the client and the watch. Custom built, so no HubSpot and no licence fees.
What you'll seeOpen any client and see everything about them, and what to do next.
Done whenYour real clients are in it, with their history, and Harris works his follow-ups from it.
3Everything out of monday.comWeek 1
What it doesMoves own stock, consignments, sourcing, repairs and servicing, and sold into the software, with every column, file and note.
What you'll seeThe same boards you know, on your phone and laptop.
Done whenSinead checks it against monday.com and says it's all there.
4One watch, one serialWeek 1
What it doesEach watch is tracked by its serial number, so it can be listed on an Oyster and a Jubilee at the same time.
What you'll seeOne watch card with both listings under it.
Done whenOne sells and both come down everywhere, on a real watch.
5Statuses from arrival to soldWeek 1
What it doesNew arrival, live, pending sold, sold, plus consignment, sourcing and repair, the way you track them now.
What you'll seeFilters for each status, and a count of what's where.
Done whenEvery watch shows the right status after the move.
6Compliance checklist on every watchWeek 1
What it doesFull-set photo, certificate of authenticity, proof of ownership, consignment form and ID, ticked off per watch.
What you'll seeWhat's missing on each watch, at a glance.
Done whenEvery live watch shows a complete or flagged checklist.
7Location and total costWeek 1
What it doesWhere the watch is (with you, the watchmaker or another dealer) and what it's cost you, purchase plus work done. Watchmaker costs go on the watch in a few taps.
What you'll seeA running total on every watch.
Done whenCosts and location match your records for real watches.
8Photo uploads straight from your phoneWeek 1
What it doesTake photos or pick them from your camera roll, on the phone or laptop, and they attach to the right watch in the order you choose, toned to your settings. Several watches at once is fine. Every photo and file is stored and backed up automatically, so Dropbox can be retired once everything has moved across.
What you'll seeAn upload button on every watch, and the photos in place seconds later.
Done whenHarris uploads a real shoot from his phone and it lands on the right watch.
9A timeline for every watchWeek 1
What it doesEvery watch keeps its whole story: bought in or consigned, at the watchmaker and back, listed, enquiries, reserved, sold, delivered, with dates, costs and who did what.
What you'll seeOpen any watch and scroll its history, from the day it arrived.
Done whenA real watch shows its full history from arrival to sale.
10Search every client and every past watch, with filtersWeek 1
What it doesFind any client or any watch you have ever handled. Filter by brand, reference, year, price band, status, sold date, client or consignor, and save the filters you use, like “Daytonas sold this year” or “clients after a Royal Oak”.
What you'll seeA search bar and filters on clients and watches, with your saved searches one tap away.
Done whenSinead finds a past sale and a past client in seconds with filters.
11Security built inWeek 1
What it doesHosted in Australia (Sydney), encrypted in transit and at rest, with every record, photo and file backed up automatically every day. Passkey or two-step sign-in for everyone, roles so each person sees only their part, and an audit trail of who opened or changed what.
What you'll seeA sign-in on every device, and a log you can check.
Done whenSecurity is checked before go-live and every login uses passkey or two-step sign-in.
12Privacy and records complianceWeek 1
What it doesYour privacy policy updated for the Privacy Act and the Australian Privacy Principles, consent on every form, and a data breach plan. ID documents locked down, with access logged and kept only as long as needed. Seller ID and purchase records kept for every watch you buy in.
What you'll seeThe policy on your site, and every record where it should be.
Done whenYou have reviewed the policy and the breach plan, and a test purchase-in record is complete.
13monday.com runs alongsideWeek 1
What it doesNothing gets switched off while we build. monday.com keeps going until Sinead signs off.
What you'll seeBusiness as usual for the four weeks.
Done whenSinead says cancel.
14Sitting in on your current processesWeek 1
What it doesAdam sits down with you in week one, watches your processes and analyses the day-to-day, so the software fits how you actually run things.
What you'll seeYour process, written down and checked with you.
Done whenYou agree it's right.
15Your data, your accountsWeek 1
What it doesShopify, Xero and Meta stay in your name. Your data is yours and can be exported any time, with a full monday.com export kept.
What you'll seeNothing locked in.
Done whenYou've got the export in hand.
📸Part 2 · List once, live everywhereFrom the camera to the website and the shop, once.8 items
16Photo dropWeek 2
What it doesHarris drops the shoot straight into the software. Photos attach to that serial only, with your contrast and background settings applied to the set, and are stored and backed up automatically. Dropbox is no longer needed.
What you'll seeBefore and after, side by side, for Harris to approve.
Done whenHarris is happy it matches what he'd do by hand.
17Descriptions in Harris's styleWeek 2
What it doesDrafts the paragraph from the watch's details in the conversational style already on your site, learned from your past listings.
What you'll seeA draft on every new watch to edit or approve.
Done whenIn week 1, five drafts are compared with Harris's originals and pass. Nothing goes live without Sinead's OK.
18Publish onceWeek 2
What it doesOne button sends the listing to Shopify, which feeds your website and your Facebook and Instagram shop.
What you'll seeA publish button and a tick for each channel.
Done whenA real watch goes live everywhere without a second upload.
19WhatsApp button carries the watchWeek 2
What it doesThe enquire button on each listing, and links in stories and ads, send the watch and where they found it. It works on your current number from week one, and moves to the new WhatsApp Business number once Meta approves it.
What you'll see"Hi, I'm interested in the Daytona 126506" instead of a random hello.
Done whenIt's live on your site in week 1.
20Website section in your softwareWeek 2
What it doesA Website section inside your software, on the web and on your phone. Change a listing, price, photos, what's featured or what's just in, and Shopify updates automatically.
What you'll seeswisslink.com.au's pieces, managed from the software. No logging into Shopify.
Done whenAn edit in the software shows up on swisslink.com.au on its own.
21Shopify kept up to date automaticallyWeek 2
What it doesListings, photos, prices, status and collections flow from the software to Shopify. Sold pieces come down by themselves.
What you'll seeYour site always matching your stock.
Done whenA price change and a sale both show on the site without anyone touching Shopify.
22Facebook and Instagram shopWeek 2
What it doesYour Shopify products sync to your Facebook and Instagram shop catalogue through Shopify's own Facebook and Instagram channel, so pieces can be tagged in posts.
What you'll seeThe watch in your Facebook shop and taggable on Instagram.
Done whenA real watch shows in the shop. We check the channel's setup for your store in week 1.
23watchsales.comWeek 2
What it doesFrom what you said, it pulls straight from your website once your account opens, so a clean Shopify listing is all it needs.
What you'll seeYour pieces there with nothing extra to upload.
Done whenYour listings show up there once your account is live.
✅Part 3 · Sold in one stepSold, invoiced, paid and taken down, and the numbers that come with it.10 items
24Sold in one stepWeek 3
What it doesMark it sold: pending sold, the Xero invoice is made with the serial, then sold and taken down everywhere once Xero shows it paid.
What you'll seeOne button instead of five steps.
Done whenA real sale runs start to finish with nobody touching Shopify.
25Xero, both waysWeek 3
What it doesInvoices go out with the serial on them. Paid status and contacts come back in.
What you'll seeInvoice and paid status on every sold watch.
Done whenReal invoices and payments match between the software and Xero.
26Weekly sold reportWeek 3
What it doesWhat sold, the sale price, costs, margin and days in stock, split by your price bands.
What you'll seeIn the software, plus an email every Monday.
Done whenThe first one lands after go-live.
27Client bookWeek 3
What it doesEvery buyer, seller and consignor: what they bought, what they're after, where they're up to.
What you'll seeThe notes Harris keeps in his phone, searchable.
Done whenYour Xero contacts and past invoices are in, and Harris can find anyone in seconds.
28Follow-up remindersWeek 3
What it doesSet a follow-up on any client, or let the software suggest one when a lead goes quiet.
What you'll seeToday's follow-ups, so nobody goes cold.
Done whenA reminder fires for a real lead on the day it's due.
29Built for phone and laptopWeek 3
What it doesOne web app, designed for both screens: the full software on the laptop at the desk, and the same software on your phone, added to your home screen like any app. Harris, Sinead and the team each sign in to their own view.
What you'll seeYour software on your laptop and on your home screen, always in sync.
Done whenEveryone can sign in on both and see their part.
30RolesWeek 3
What it doesHarris, Sinead and the team each see what they need: listing, clients, stock.
What you'll seeA home screen that fits each person.
Done whenEach of you checks your view in week 4.
31Tasks that fill themselvesWeek 3
What it doesHarris adds a watch and Sinead gets the task. A watch comes back from the watchmaker and goes back on the list.
What you'll seeA to-do list for each of you that keeps itself up to date.
Done whenNobody has to tell anyone what's next.
32Notifications on your phoneWeek 3
What it doesEvery new enquiry pings your phone the moment it lands: who it is, the watch they asked about, and what they want. The crucial ones too: a sale paid, an offer from a consignor, an enquiry nobody has answered. Everything else waits quietly in the software.
What you'll seeA notification on your phone, one tap to open it in the software.
Done whenEach notification reaches the right person on a real event.
33Sales, margin, days in stock, enquiries by channelWeek 3
What it doesWhat sold by day, week and month, split by price band and brand. Margin after watchmaker costs. Days in stock. Enquiries by channel and what they became. Patterns: which references move, which sit, which months run hot.
What you'll seeOne screen that answers “how are we going” without asking anyone.
Done whenThe first week of real numbers matches your records.
💬Part 4 · Every enquiry, every channelEvery message in one place, and every new watch posted for you.7 items
34One inboxWeek 3
What it doesA new WhatsApp Business number, plus the website, Instagram, Facebook Messenger and email, all in one place. Harris's personal number stays his.
What you'll seeEvery message on the client's card.
Done whenMessages from every channel land in it. WhatsApp needs Meta's approval, applied for in week 1.
35Buying, selling or consigningWeek 3
What it doesThe first reply asks one question and sorts the enquiry into a queue.
What you'll see"20 buyers, 5 sellers, 3 consigning" at a glance.
Done whenReal enquiries land in the right queue.
36Inbound on WhatsApp: first question, sorted, one tap to replyWeek 3
What it doesEvery inbound message is sorted on arrival. When it isn’t clear whether they are buying, selling or consigning, it asks once. The answer sorts it into the right list in your software with the watch attached. Harris opens it on his phone, sees who is waiting, taps the lead and WhatsApp opens with a message ready, from templates you can change any time.
What you'll seeA list of leads by stage; tap one and WhatsApp opens with the words already there.
Done whenA real enquiry comes in, sorts itself, and Harris answers from his phone in one tap.
37After-hours repliesWeek 3
What it doesOut of hours, an automated reply answers from live stock and the answers you set, and says it's automated.
What you'll seeThe conversation, ready for you in the morning.
Done whenIt never guesses a price or a condition, and hands anything else to a person.
38Lead stagesWeek 3
What it doesEvery enquiry moves through clear stages: new, talking, thinking about it, ready to go, sold.
What you'll seeHow many people sit at each stage, at a glance.
Done whenReal enquiries show at the right stage without anyone updating a sheet.
39Auto-post to your Facebook Page and InstagramWeek 3
What it doesWhen a watch goes live, a post with its photos and description goes to your Facebook Page and Instagram automatically, or waits for your OK if you'd rather check it first.
What you'll seeThe post on your Page and feed, without opening Facebook.
Done whenA real listing posts itself to both.
40Marketplace and groups, ready in one tapWeek 3
What it doesMeta doesn't let any app post to Marketplace or Facebook groups automatically: groups posting was switched off for all apps in 2024, and Marketplace is limited to Meta's approved partners. So the software gets the post ready with the photos and text, and you share it in one tap.
What you'll seeA ready-made post for each watch, copy and photos in one place.
Done whenPosting a watch to a group takes under a minute.
🌐Part 5 · Website refresh, and liveThe site refreshed, real watches run through, signed off.5 items
41The refreshed swisslink.com.auWeek 4
What it doesA refresh of swisslink.com.au on your current Shopify setup: a new layout built around the photos and video shot last week, with the stock sections fed straight from the software. Your listings, domain and order history stay where they are.
What you'll seeA preview on your phone, then pins until it is right.
Done whenYou say go and it replaces the current look.
42Iterate until it is yoursWeek 4
What it doesEvery change you want goes in as a pin on the screen; it is fixed and you see it fixed.
What you'll seeA backlog you both can see shrinking.
Done whenNo pins left.
43Real watches in week fourWeek 4
What it doesSinead runs real watches, sales and enquiries through the software while monday.com is still there.
What you'll seeThe software doing the real job.
Done whenWhat you find gets fixed before go-live.
44Sign-off and go-liveWeek 4
What it doesYou check each item on this spec and sign it off. WhatsApp joins the inbox as soon as Meta approves the number.
What you'll seeThis list, ticked off.
Done whenEvery item works on real watches and you've said yes.
45It keeps getting betterWeek 4
What it doesOnce you're using it, you'll think of things. They go on the list, we fix anything that comes up, and we keep it running.
What you'll seeNew ideas going on the list.
Done whenOngoing.
Four weeks.
Everything in this plan, live in four weeks. monday.com keeps running alongside, so nothing stops while we build.
1
The database
- Adam sits in with you both
- Everything out of monday.com
- One serial, statuses, checklist, costs
- WhatsApp button carries the watch
- WhatsApp Business and Meta applied for
- Website refresh design starts
2
List once
- Photo drop and descriptions
- Publish once to Shopify and the shop
- Website section in the software
- Sinead lists real watches
- Website refresh preview on your phone
3
Sales and enquiries
- Sold in one step with Xero
- Client book, tasks, alerts, dashboard
- The inbox for website, Instagram, Messenger, email
- Listings posting themselves
4
Real watches, and live
- Sinead runs real watches start to finish
- Fix what you found
- Website refresh goes live
- You sign off each item
- monday.com cancelled when Sinead's happy
The one thing outside our hands is Meta. WhatsApp joins the inbox when Meta approves the new number; nothing else waits for it.
Our price.
One team builds all five parts and every join, under one contract, in four weeks. Paid over four months.
The whole planA$40,000+ GST
four payments of A$10,000plus GST each: the first at the start, then one a month. Delivered in four weeks; paid over four months.
Five parts. One price, one contract.
The five parts
- 🗄️The database, off monday.com · A$10,000
- 📸List once, live everywhere · A$9,000
- ✅Sold in one step · A$7,500
- 💬Every enquiry, every channel · A$8,000
- 🌐Website refresh, and live · A$5,500
Set up with you
- 🤝Sitting in, monday.com moved, Adam on call
- 🔐Security and privacy, built in
📝You say yesAdam sends the agreement and the first invoice
🗄️Week oneThe database built, monday.com moved across. Adam sits in with you.
⌚Weeks two and threeListing, sales and the inbox, used on real watches as each part lands.
✅Week four, liveReal watches run through, signed off, and live.
Monthly retainer, first two months after go-liveA$925 + GST a month
- ☁️Hosting, monitoring and security
- 🔗Every connection kept working
- 🛠️Changes as you think of them, made as part of the month
- 🎬A video for every new watch, made by Adam
- 📞Adam on call, in the shop the same week
- 🧾No tool licences beyond Xero’s A$10 a month
- 🤝After two months, we agree on further terms from there
What stays safeNothing switched off, nothing locked in
- 📋monday.com keeps running until Sinead signs off
- 🔑Your data, Shopify, Xero and Meta stay in your name; export any time
- ➕More can be added later, when you want it, quoted on its own
No surprises: everything outside the price, named now
- 💳Charged at cost
- ➖ WhatsApp Business conversations: Meta’s per-message fees, your account
- ➖ The Xero connection, A$10 a month, and any Shopify plan change or extra seats
- 🚫Not in this plan
- ➖ Google Ads set-up and campaigns
- ➖ Buying online with deposits, card limits and escrow
- ➖ Consignment contracts and the consignor portal
- ➖ A brand system, and a full custom website remake
What stays yours.
The same promises as before. Nothing is locked in, and nothing of yours is held by us.
Yours
- Your accountsShopify, Xero, Meta and the WhatsApp number stay in Swiss Link's name.
- Your dataExportable any time, with a full monday.com export kept before and after.
- Your softwareThe Swiss Link build is yours to use for as long as you like. Your data, your watches, your clients and every screen made for you are yours. The engine underneath is RR’s, shared across our clients and licensed to you for as long as you use it; if upkeep ever stops, you keep the software, a full export, and thirty days of handover.
What we need from you
- AccessShopify staff access, a Xero advisor login, a monday.com export, your Dropbox (we move everything across, then it can be cancelled).
- A sit-down with you bothIn week one, to watch your processes and the day-to-day.
- A new numberFor WhatsApp Business enquiries.
- Your yesAnd the first payment. We start the Monday after.
What happens next
- ✅You say yesReply to the email, or tell me on the phone.
- 🔑Your RR dashboard opensYour one place for everything with us: the spec, progress on every item, what is waiting on you, changes, invoices and files. It is live from day one.
- 🚀Four weeksmonday.com alongside until Sinead says cancel.
Talk soon, Adam. RR Consulting Group Pty Ltd · ABN 33 702 529 940 · rrconsult.ing · Confidential, prepared for Swiss Link, 10 November 2026